Oversell
Trying too hard to impress; bragging; acting
aggressively. Undersell
Failing to emphasize the fact that
you have related skills; discussing
experience using negative
qualifiers (i.e. "I have a little experience...").
Body
Language
It is easy to create a negative impression without
even realizing that you are doing it. Are you staring at your feet,
or talking to the interviewer's shoulder? Be aware of what your
actions say about you.
Lack of Honesty
The
slightest stretching of the truth may result in you being screened out.
Negative Attitude
The interview is not an
opportunity for you to complain about your current supervisor or
co-workers (or even about 'little' things, such as the weather).
Lack of Preparation You have to know about the
organization and the occupation. If you don't, it will appear as
though you are not interested in the position.
Lack of
Enthusiasm
If you are not excited about the work at the
interview, the employer will not assume that your attitude will
improve when hired.
Six Common Interview
Mistakes
AVOID SIX COMMON
INTERVIEW MISTAKES
Tip # 1: Don't discuss pay too early
As
the manager of a software store for 10 years, I can honestly say that questions
about pay in the first interview from anyone other than a temporary applicant
always bothered me a little. Temp jobs aside, if you are not really out there
just for the money, asking this question right out of the gate is going to make
any other questions you ask sound conniving and insincere. Unless the subject
comes up, don't wade into the issue of the pay in the first interview. You can
talk about it after you impress the employer enough for a second
interview.
Tip # 2: Talk tech to techies only
Feel free to
discuss what you know, but remember: If you are talking to a nontechnical
manager or human resources representative, you are not going to impress them
with talk about life in the trenches. My previous supervisor was totally
unimpressed with anything to do with technology. A sure way to put the man to
sleep was to begin any story that had to do with computers.
When I
interviewed for a previous position, the department manager actually had a
technically savvy person participate in the interview to ask and respond to
questions she would not understand. When I saw this tactic being used, I knew it
was not a time to try to impress with a lot of techno babble.
Answer
questions about your work history briefly and keep the tech comments to a
minimum until you know the history of the company and the people involved in the
hiring process. If you have questions about the technology in use at the site,
keep your questions specific and relevant to the position for which you are
applying.
Tip # 3: Keep your philosophy to yourself
If you
hate Bill Gates, Windows XP, and the whole Office Suite, keep it to yourself.
Ranting about your tech philosophy can ruin your chances at the position.
I
once interviewed a young man for a retail sales position in a software store.
When I asked about his opinion of the then-new Windows 98, the applicant ranted
about "the revolution of UNIX" and loosening the grip of Microsoft on the PC
market. I am not exaggerating; the man sounded like he was ready to sign on to a
paramilitary group. I almost didn't have the heart to tell him my company was a
Value Added Reseller for Microsoft.
Chances are, you will work with many
people who need your help with one of the Microsoft products, so you don't want
to blast the tools you will likely be using and supporting. If you are asked
about how you feel about a product, be honest, but don't preach. The interviewer
probably just wants to see how you respond to such questions.
Tip # 4:
Don't climb the advancement ladder in the interview
If you are joining
the ranks of a new company, the last thing the interviewer wants to hear is,
"How fast can I get out of this job?" Do not ask about opportunities for
advancement until the second or third interview. If you are joining a company
just to advance into another position, silence is golden. Keep it to yourself
unless the interviewer asks or unless it is somehow already known that you'll be
advancing quickly. Remember that what you say now can come back to haunt you
later. You don't want to brag to someone who might be under your wing after a
promotion.
Further, you never know what may happen if you actually get the
job. Learn to accept and adapt and, above all, be happy you have a job. Due to
downsizing, a former coworker of mine did not move into the network
administration position she wanted and was expecting to get. The bitterness
fostered by her broken expectations eventually caused her to resign. In the
tight job market of the time-similar to the one now-and with her lack of
certified qualifications, she ended up seeking work at a local restaurant.
Tip # 5: Avoid the dreaded electronic interruption
Cellular
phone and pager etiquette might seem a trivial thing to those that are hooked
up, but you can kiss any job opportunity goodbye if you interrupt an interview
to take a telephone call, especially if the human resources representative has a
low tolerance for personal digital devices. Only if you are exchanging
information by invitation should you reveal the fact that you carry a PDA. If
you wear it on a belt loop or somewhere that is exposed, lose it, along with any
other electrical device hooks and loops, and store them in pocket, purse, or
briefcase. If you can't spare the time away from the rest of the world to do an
interview, why are you applying for the job?
I have conducted training
classes with people who, when asked to turn off their phones and pagers during
class, place their devices in silent mode. When giving a lecture to a class or
holding a discussion, watching a person being silently buzzed is terribly
distracting and also aggravating.
If you think getting rid of electronic
communications devices isn't important, just ask any human resources rep who has
had a person answer a cellular phone during a job interview. Then ask if the
person got the job.
Tip # 6: Remember to say thank you
Beyond
thanking your interviewers for their time as you leave, it's vital that you
follow up in written form. If the competition for a position is tight, a
follow-up thank you note can mean a lot. If the manager is slow to hire, the
arrival of a thank-you note can serve as a reminder about the candidate who's
awaiting the manager's next move.
Just after you've completed the interview,
take note of anything specific you discussed and make a point of referencing it
in your thank you letter. Even a nice greeting card is better than
nothing.
It may seem like a small detail, but the experts will tell you that
this tried-and-true tactic really makes an impact. A coworker of mine, who
successfully worked as a job coach, used to keep a stack of generic notes in her
desk. When a participant in her program applied for a job somewhere, she would
give the person one of these notes to have them drop in the mail on the way
home.
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